If you are not completely satisfied with any product that you have ordered from us, you may return it any time within 14 calendar days from receipt of goods to be exchanged or for refund.

To return your items please contact us by email at info@oforigin.ooo for your return slip and closest return address.

Please note that we cannot be held responsible for items which fail to reach us, or for delays in your return reaching us. We always recommend sending your return items via a registered or trackable postal service.

If you return a product you will receive a refund or credit of the price paid for the product, but you will not receive a refund of the delivery charges or the cost of returning the item. Products must be returned in their original condition.

We will endeavour to process your exchange or refund within 7 working days of receiving the product back.

Unfortunately any custom made products cannot be returned as these are unique to your specifications.

Please do not hesitate to contact us with any questions info@oforigin.ooo